Legal Notice
1. General
By accessing a website operated by START Global (including START Hack, START Summit, START St. Gallen and START Network, START ROSE and START Fellowship), a student-led club at the University of St. Gallen, you declare that you have understood and accept the following terms and conditions. START Global exclusively signs contracts, which are subject to these General Terms and Conditions. Every contractual party (including any purchaser of a ticket or registering for an event or conference organized by START Global) is agreeing to comply with and be bound by these terms and conditions. START Global reserves the right to amend and/or remove these terms and conditions as well as any other information or content of the website at any time, to any extent, and without prior notice.
2. Data Privacy Protection
2.1 The parties recognize that START Global is organizing global networking events, which live on the names of its participants. Appropriate to this fact, START Global is allowed to publish and further process retrievable public data as well as the data of every user provided within the context of a contract (or registration). The user agrees to receive both written and electronic newsletters and other information from START Global. Cancellation of data usage is enabled through email notification (info@startglobal.org).
2.2 In order to access certain services provided by START Global (e.g. Workshops or Masterclasses during the START Summit) you may be required to upload your CV to the online event-platform. By uploading your CV, you agree that START Global may share your CV with its partners.
3. Prices
3.1 The ticket prices on the START Global websites are inclusive of value-added tax (where applicable).
3.2 Discounted tickets are only valid in combination and/or in conjunction with an authorized identification qualifying for discount.
4. Events organized by START Global and/or its affiliated entities
4.1 A refund of the tickets for conferences and events is only possible up to 14 days before the event and a cancellation fee of 50% will be retained unless otherwise specified.
4.2 If the ticket is not returned within the time limit, no refund is possible. Additional claims are excluded. Thus, only the ticket price is refundable. In the event of a no-show (the ticket owner does not follow the event), there will be no refund of the ticket price.
4.3 It is possible to allocate a ticket to a third party if the ticket has been fully paid. The contact details of the new participant are to be sent to START Global immediately (info@startglobal.org), at least 14 days before the event. It is not possible to change the person or organization liable for the payment.
4.4 The tickets purchased are for your own personal use or that of your business only and may not be re-sold or transferred for commercial gain under any circumstances. Where there has been any re-sale or attempted re-sale of any tickets (or any other breach of this term), we reserve the right to cancel the relevant tickets with immediate effect.
4.5 If the event is being rescheduled, the tickets remain valid. Ticket holders will not be eligible for a refund. If the event is being cancelled due to unforeseen circumstances (force majeure), ticket holders will be refunded the price of the ticket against the receipt. START Global does not hold itself liable for any other expenses incurred, except in cases of intentional acts or omissions or gross negligence. START Global strives to notify its customers of force majeure cases as quickly as possible.
4.6 The order confirmation does not grant access to the virtual event. Rather it contains a passcode, which can be used to redeem the ticket on the official START Global website [insert link]. The tickets can be redeemed as from one week prior to the event.
4.7 START Global is not responsible for any loss or damage as a result of a substitution, alteration, cancellation or postponement of an event. As such, START Global reserves the right to alter or modify the advertised speakers, topics and/or formats as well as date, time and location of the events, without any liability whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible.
4.8 In the case of either the event date or location (platform) being changed, in general, tickets remain valid.
5. Payment
5.1 START Global uses third party providers, such as PayPal, to provide secure online payment services. The use of those services is subject to their own terms and conditions and privacy policy (provided on their own websites).
5.2 START Global may request verification of payment for the purpose of resolving possible disputes about the purchase.
6. Non-disclosure Agreement
"Confidential Information” shall mean any oral, written, visual, and/or other tangible forms of information, material or know-how regarding any data, process, business plan, specifications, technique, program, business information or other proprietary information relating to START Global and/or its affiliated entities, and disclosed, directly or indirectly, by START Global. Every contractual partner of START Global (including every registered user) shall hold in confidence the Confidential Information and shall not disclose such information to any third party, even under a respective secrecy agreement between the contractual partner of START Global and such third party, and shall not use such information for its own benefit or the benefit of any third party without the prior written consent of START Global.
7. Liability
7.1 START Global will not be liable for any loss injury or damage to any person or property howsoever caused during events. START Global will not be responsible for any tickets that are lost or stolen. Each participant must make provision for his or her own insurance.
7.2 START Global reserves the right to refuse admission to any event or conference for any behavior, which it deems unacceptable, or for breach of the terms and conditions.
7.3 START Global guarantees to provide the online event-platform in a professional manner. Failures in the provision or an interruption of the event shall not result in a claim for reimbursement of the ticket price or any other claim of the participant, unless START has caused the defect in the provision through gross negligence or intentionally.
7.4 During all START Global Events, audio, picture and video recording of the attendees are free of charge and can be used unlimited spatio-temporal for press reports, advertising, posters, calendars, brochures, commercial products and manuals, and on START Global websites as well as third party websites. The rights of use by START Global can also be given to third parties both free of charge and against payment.
8. Miscellaneous
8.1 Should one or more provisions of these terms and conditions be deemed invalid in whole or in part, this shall not affect the validity of the remaining provisions hereof.
8.2 These terms and conditions and all contractual relationships with START Global shall be governed exclusively by Swiss law unless otherwise contracted. The jurisdiction for all disputes arising from or in connection with this contract is St. Gallen, Switzerland. Contract language is English or German.
8.3 We may, at any time, and at our sole discretion, modify these Terms and Conditions, including our Privacy Policy, with or without notice to the User. Any such modification will be effective immediately upon public posting. Your continued use of our Service and this Site following any such modification constitutes your acceptance of these modified Terms.
Our website contains links to third-party websites over whose content we have no control. Therefore, we cannot take any responsibility for those external contents. The respective provider or operator of the websites is always responsible for its content. The linked websites were checked for possible legal infringements at the time of the linking. Illegal contents were not identifiable at the time of the linking. However, a permanent control of the content of the linked websites is not reasonable without concrete evidence of an infringement. We will remove such links immediately upon becoming aware of any violations of the law.
Privacy Policy
This Privacy Policy governs the manner in which START Global collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.startsummit.ch website (“Site”). This privacy policy applies to the Site and all products and services offered by START Global.
1.Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to provide personal identification information, except that it may prevent them from engaging in certain Site related activities.
2. Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
3. Web browser cookies
Our Site may use “cookies” to enhance User experience. Users’ web browser places cookies on their hard drive for record-keeping purposes and sometimes for tracking information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
4. How we use collected information
START Global may collect and use Users- personal information for the following purposes: To run and operate our Site we may need your information to display content on the Site correctly. To improve customer service information you provide helps us respond to your customer service requests and support needs more efficiently. To personalize user experience we may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. To process payments we may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. To send periodic emails we may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
5. How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.We use Salesforce as a CRM and use several API over Zapier to connect our CRM to third party providers such as MailChimp for mailing, Jotform data collection, Stripe as payment method, PayPal as payment method, SumUp as payment method and Bexio for accounting. You can always contact us to exercise your right to know the data we have from you and to delete your data. Please contact us.
6. Sharing your personal information
We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business (Salesforce) and the Site (WordPress) or administer activities on our behalf, such as sending out newsletters or surveys (MailChimp). We may share your information with these third parties for those limited purposes provided that you have given us your permission.
7. Electronic newsletters
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. You can unsubscribe at any time.
8. Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own Privacy Policy and customer service policies. Browsing and interaction on any other websites, including websites which have a link to our Site, is subject to that website’s own terms and policies.
9. Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non-personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy does not cover the use of cookies by any advertisers. You may learn more about opting out of major ad networks at https://websitebuilders.com/tools/advertiser-opt-out/.
10. Google Adsense
Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses “non personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html
11. Privacy Policy for the use of Facebook, Twitter, Snapchat & LinkedIn Pixels
We use various tracking pixels. This tool enables the tracking of your movement once you access Facebook/LinkedIn/Snapchat through our website. You will be automatically linked with the Facebook/Twitter/LinkedIn/Snapchat servers. Through that Facebook/Twitter/LinkedIn/Snapchat collects the information that your browser is linked to the respective site of our website to enable personalized ads.
12. Privacy Policy for the use of Google Analytics and Adwords
We use a tool called Google Analytics. This tool uses so-called „cookies”, text files which are being stored on your computer and enable the analysis of your usage of the website. Only you can prevent your browser software from storing cookies. In order to do this, you have to change your settings although some features will be deactivated.
13. Privacy Policy for the use of Google +1
Our website hosts Social Plug-Ins of the social network Google+. If you click on sites of our websites containing such Plug-Ins, your browser is consequently connected with the Google servers. Google will transfer the content of the Plug-In directly to your browser and integrate it into the site. Through that Google collects the information that your browser is linked to the respective site of our website. Should you be logged into your Google Account, Google automatically correlates your visit of our website with your Google+ profile.
14. Privacy Policy for the use of Google Tag Manager
Our website uses a tool called Google tag Manager. This tool supports us to add and update website tags including conversion tracking and site analytics.
15. Privacy Policy for the use of Hotjar
We use Hotjar as a tool to track traffic on our website.
16. Changes to this Privacy Policy
START Global has the discretion to update this Privacy Policy at any time. When we do, we will post a notification on the main page of our Site and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
17. Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
18. Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.